Let our Technical Services team take the burden off your IT staff. We provide several levels of hardware and software management services to meet your district’s needs.


Cloud Hosting

Reduce operational costs and ensure optimal system performance with our Cloud Hosting service. Our Hosting Solutions Team manages all Synergy software – including the server OS – in the district’s test, training, and production environments. This service includes upgrades, fixes, monitoring, support, and patching, as well as remote backup and disaster recovery to ensure data integrity and security in the event of a hardware failure or disaster. Your data is stored in geo-redundant data centers for added security. With a track record of 99.99% uptime, Cloud Hosting is a good fit for districts that cannot provide 24/7/365 support or that want to offload server management activities to focus on core competencies.

 

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Synergy Cloud

Synergy Cloud stores your data securely and minimizes costs by optimizing resource utilization within the remote data center. Synergy Cloud is ideal for smaller districts that don’t require back-end access.

Premium Cloud

Synergy Premium Cloud provides medium-sized districts with many, but not all, advantages of Synergy Premium Plus Cloud to help defray the overall cost of the hosting platform. Synergy Premium Cloud allows your district to choose your Synergy release schedule and add optional environments.

Premium Plus Cloud

Synergy Premium Plus Cloud is Edupoint’s highest level of hosting, for medium to large districts. With Synergy Premium Plus Cloud, you have the ability to access your Synergy Database and establish your own release schedule. Districts can add optional environments for testing or quality assurance, High Availability (HA), and Business Continuity.

An industry leader, AWS provides a highly reliable, scalable, low-cost infrastructure platform that powers hundreds of thousands of businesses in 190 countries around the world. Edupoint Cloud Hosting facilities are staffed 24/7/365 with certified systems administrators and network engineers, with a 99.99% uptime SLA.

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Release Management

With our Release Management service, Edupoint remotely performs Synergy application updates based on agreed-upon schedules and ensures that Synergy is working properly in test, training, and production environments. Release Management reduces the need for internal software support and lowers costs associated with training and total cost of ownership. Districts with Release Management continue to maintain their own hardware and operating systems.

Systems Engineering Consulting Services

Need Synergy expertise? Edupoint offers Systems Engineering Consulting Services to help you get things done faster with less demand on your IT staff. These services are performed by our Engineering Services Team which has extensive experience supporting, designing, and implementing K-12 education software solutions.